Where We Were

Following the era of Systems of Record (SoRs), enterprise software is now entering a new phase with the rise of Systems of Action (SoAs). These platforms are shifting the focus from static record-keeping to workflow, collaboration, and decision enablement. Rather than serving purely as repositories of truth, SoAs are becoming the place where work happens. By capturing metadata and behavioral data, these systems generate datasets that can be used to train AI applications to better understand user goals.

While SoRs prioritized data integrity and structure, SoAs emphasize engagement and real-time context—marking a transition from what we know to how we act.

Where We Are Going

Soon, SoAs will give way to agentic systems—AI-native platforms that don’t just support work but autonomously perform it. These systems are designed to initiate workflows, complete tasks, and generate outputs based on contextual awareness and historical data patterns.

• Agentification signals a shift from user-driven interaction to system-driven execution.
• Value is increasingly derived from real-time, behavior-informed decision loops.
• Future systems will combine record-keeping, action, and intelligence—creating software that serves both as substrate and an executor.

Obstacles

• Blurry Boundaries: As SoAs evovle toward agentic systems, distinguishing between record, action, and intelligence becomes complex. This challenges product and data architecutre.
• Workflow Fragmentation: Agentic systems require high-quality, integrated inputs, yet many organizations still operate in siloed data envirnoments.
• Trust & Oversight: As autonomous systems take on more responsibility, organizations must ensure transparency, explainability, and human oversight are part of the user experience.‍

Henon: Built for the Agentic Era

Henon is a System of Action, purpose-built for private equity and credit workflows. Using proprietary AI models, the platform ingests and structures complex data—transforming raw inputs into understandable records, real-time dashboards, and forward-looking models.

Built with a focus on operational execution, it is designed to create, reinforce, and evolve workflows, ensuring that teams aren’t just informed—they’re efficient. From insight to execution, Henon equips teams with everything they need to monitor, report, and act—faster and with greater clarity than ever before.